Legal documents

Everything you agree to, in one place. Each document shows the date it took effect, and the version you signed is recorded against your account — so you can always see exactly what you agreed to and when.

For patients

• Notice of Privacy PracticesHow your health information is used and protected, and the rights you have over it
• Telehealth ConsentWhat you agree to before a video visit, and what to do in an emergency
• Payment AgreementWhat a visit costs, when you are charged, and when you get your money back
• Privacy PolicyHow the website handles personal information
• Terms of UseThe terms for using the website itself

For clinicians and staff

• Provider AgreementLicence, insurance, payment, and how the arrangement ends
• HIPAA and Patient Information AgreementHow patient information must be handled
• Device and Account SecurityThe practical rules for accounts and devices